FREQUENTLY ASKED QUESTIONS

No worries! Many patients fly in from other states and countries. The three nearest airports are: Seattle Tacoma Int'l, about 1 1/2 hours south, Everett Paine Field Airport about 45 min. south, and Bellingham Airport about 45 minutes north. The Institute is centrally located between three major towns in the area: Mount Vernon, Burlington, and Sedro-Woolley. There are many lodging and transportation options available within 10 min. of the AHI facility. 

Due to the extensive clinical nature of AHI, transportation and lodging is each patient's responsibility. We are not able to provide custom recommendations or provide travel or accommodations for patients at this time. 

An Averio Weeklong Program is Monday through Friday. 

On Monday, we ask that scheduled program patients arrive by 8am to check-in. Mandatory orientation starts at 8:30am. On Mondays and Fridays there is pre and post objective testing including (if applicable): segmental body composition testing, analyzed spinal radiographs, modified CTSIB, and vitals examination.

Please note that if you are staying multiple back-to-back Weeklong Program's, your pre and post testing will be done on the first Monday of your care block and the last Friday of your care block.

For the rest of the week, please check-in by 8:45am and your concentrated chiropractic care will start by 9:00am each day.

Although there will be some slight differences based on your case and needs: most patients follow this schedule:

9-9:30 Functional Neurological and Spinal Hygiene Exercises

9:30-12:30 Concentrated Chiropractic Care

12:30-1:00 Lunch

1:00-1:45 Educational Class

2:00-5:00 Concentrated Chiropractic Care

5:00-6:00 Educational Class

Please note: all educational classes are highly recommended and often necessary to your understanding of how we can help you with your health concerns. 

During Concentrated Chiropractic Care blocks you will receive 1 on 1 doctor consultations (multiple during the weeklong program), specific and gentle chiropractic care and likely a host of supportive therapies such as active and passive motion therapy, photobiomodulation, red light, nutritional therapy, herbal therapy, ionization therapy, hot and cold therapy, etc. 

Please note: what you are recommended to accomplish during your treatment hours will be customized to your specific needs based on your test results and symptomology.

Please contact our front office if you have any questions.

Yes, patients who require extra assistance such as bathroom help, mobility aid, etc. are required to bring their caretaker during their concentrated care program. Please contact our office for more information regarding caregiver guidelines and policy. 

The best place to start for anyone in a caregiver situation, is with a complimentary initial doctor consultation. Based on your health concerns and needs, an Averio doctor will ensure that AHI is the right fit for you and provide customized recommendations. 

Due to the intimacy of our setting, privacy of patients, and liability of treatment rooms, there are specific areas where non-patients, including caregivers, may be allowed on-site.

AHI is first and foremost a healthcare institute, and due to liability and HIPAA patient laws, non-patients are not allowed in any testing or treatment rooms.

AHI welcomes spouses and requested family members to be involved with their family member's healthcare journey, thus we have created some exclusive times that you can sign up to participate during an Averio concentrated care program. These times are as follows:

• Welcome Orientation Class, Monday morning at 8:30am. Space is limited. 
• "X-Ray's and Your Spine" educational class, Tuesday evening at 5:00pm. An analyzed x-ray is one of the most important medical tests you can have done. Don't miss out on learning why you should and could have this test done for yourself. This class is not open to the public and non-patients must be related to a patient attending that Program week.
• Understanding Toxicity, Thursday evening at 5pm. Toxicity burden is not well understood, in how it impacts your health; and what you can do about it. Space is limited. This class is not open to the public.

AHI accepts all cases where it is medically appropriate for you to consider concentrated chiropractic care and there is reasonable evidence that your body has the ability to respond to treatment. 

We are internationally know for our ability to help in spinal ligament instability and the reversal of toxicity. However, as most people have not had these examinations done prior to Averio, most people do not understand what is actually causing their health concerns. 

Averio Health Institute operates from a chiropractic perspective that bodies are designed to heal and regenerate. We do not get excited about your diagnosis, nor do we treat your diagnosis. We are going to be working with you as a person and working to fix the underlying abnormalities on your images, blood work, toxicity panel, stool panels, saliva panels or other test results to help get your body regulating within normal limits again. Averio recognizes that the greatest opportunity you have for health is already inside of your body and that when you express disease and dysfunction, this is indicating that something(s) are blocking your body's innate ability to heal, repair and regenerate. 

Acceptance of your case will depend on your health care goals and your test results, rather than your condition, disease, or prognosis. 

No. Due to the amount of care that is provided in a single treatment day, AHI care is not covered by any third party insurance or governmental insurance to our knowledge. 

Our office is out of network and can provide you an invoice for you to bill your insurance or health sharing plan directly.

AHI accepts Care Credit which can be a low-cost deferred interest credit card to cover your health care needs. 

Additionally, AHI offers a multi-week discount if you are recommended for multiple weeklong programs back to back. 

No other discounts or financial assistance is available at this time. 

No. There is significant research that cell phones have the potential to be harmful to your brain and nervous system so cell phones are not allowed to be onsite. Please leave them off and in your private vehicle.

Please note: if you need your cellphone for scheduling future Averio care you are welcome to bring your cellphone in to the Waiting Room to accomplish this, however, after it is no longer needed it needs to go back to your private vehicle or be turned off and left in your patient cubby.

Please note that an exception to Averio's cell phone policy can be made if there is significant need. Please speak to the Averio Front Office if you feel that you will need to have an exception to this policy during your time onsite.

Wifi is not available to patients or non-patients.

Cell phones are not allowed to be on for patients, nor non-patients (this includes caregivers). 

Please note: as a patient at Averio Health Institute you will have very little "down-time". You do not need to bring anything to entertain yourself while onsite. You will not need a book, cellphone, or laptop for any care onsite.  

You may cancel or reschedule your Averio care with-out penalty up to 2 weeks prior to your program date.

You will need to submit a confirmation deposit in order to schedule an Averio service. If you cancel within two weeks from your scheduled Averio service appointment date, it means that you lose your confirmation deposit.

Cancellation Details:

If you cancel your Averio care inside of 2 calendar weeks of your scheduled program(s) you will lose 100% of your confirmation deposit. Example: all programs start on Monday meaning that you need to cancel your program by end of day Friday two weeks before your program). Averio Health Institute is not open Saturday or Sunday so neither of these days can be used to cancel your program. All cancellations need to be handled via phone to the Averio front office during business hours. 

You may reschedule your Averio service 2 weeks prior to your scheduled program without loss of your confirmation deposit.

If you reschedule within 2 weeks of your program you will lose your confirmation deposit.

Yes. However, we are very selective about how and why we recommend supplementation. Averio Health Institute uses primarily whole-food supplementation and in some cases, liposomal supplementation. You could be recommended supplementation for the following reasons:

1) to support toxicity removal - there are many ways to make toxicity removal easily and more effective on your body and having the correct whole-food nutrition in play is one of those clinical avenues (ex: the nutritional lock for Mercury is vitamin C, so if you test for high or moderate mercury levels we will likely be putting a whole-food vitamin C into your protocol to improve your outcomes).

2) to support reducing or removing nutritional deficiencies

3) to support specific tissue function or repair

4) to support the removal or reduction of infections

5) to support a specific symptomatic process (i.e. protocols for sleep, pain, constipation, etc.)

With that being said, our Averio philosophy is to help your body function at a level where you can get your nutrients from food and use very limited supplementation for the maintenance of your health. However, during the process of getting healthy, understanding nutrition and how to leverage nutrition to improve your outcomes will be part of your Averio assessments and recommendations.

No. This is not a day spa or health retreat. Averio Health Institute is a clinical outcomes and educational facility and our goal is to help you get your test results and physiology (i.e. how your body is functioning) back to normal limits as fast as possible. As such, to be a patient at Averio Health Institute you need to be willing to follow the guidance and instructions of your Averio Team. 

With that being said, if there is a particular therapy or treatment that you have had adverse responses to in the past, please reach out to us prior to your Averio weeklong program to have a conversation with the clinical team about whether that therapy or treatment is necessary for your case and whenever possible we will do our best to work with you to make your Averio experience as positive as possible. 

No. One of the great benefits of Averio care is that you get to consult with and be treated by multiple different providers. It is our philosophy that a team is stronger than the individual, and by creating a system of healthcare based on a team framework you have the benefit of having multiple experienced Averio doctors providing feedback and assistance in your case.